IT Infrastructure
Silicon Valley Associates Recruitment
- Central, Hong Kong
- Permanent
- Full-time
- Our client is a known managed IT services, infrastructure, and variety of IT solutions services provider with clients globally.
- Provides cutting-edge solutions such as system integration, infrastructure, cloud, security, and hosting services.
- One of the pioneers and leaders in their specialized industry. Partners with the top technology providers in the market namely Microsoft, Cisco, Huawei, and more.
- Established about 24 years ago with 20+ team size. Office and headquarters in Hong Kong.
- After a very successful 2024, looking for new Helpdesk Engineer to join the team.
- Provide support for the client’s IT infrastructure
- Deliver Level 1 to 3 support for incident resolution and troubleshoot issues
- Responsible for systems and technical support, as well as administration for network, desktop/server hardware, software and other systems.
- Work closely with team and other department for project completion and incident resolution.
- Previous experience with technical support and system administration across all Windows Platform (Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016)
- Knowledgeable with Active Directory Administration and Group Policy, as well as Microsoft 365, Azure, and AWS.
- Strong with networking fundamentals (TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching, Firewalls)
- Fluent in English and Cantonese
- Kowloon, Hong Kong
- 20K-40K+ HKD per month
- Commission & Bonus
- Medical & Other Benefits
- Generous Annual Leave
- Incentivize Trips
- Annual Salary Review & Increase