Job Description:Details of the Division and Team:To manage and provide effective guidance to Front Office in their work processes and submissions, in terms of new client account opening and KYC reviews. The role requires the candidate to advice the Front Office in all KYC/AML and legal document related matters and supports the Client Advisor from the beginning of the new customer adoption process from prospect through to funding of the account including the KYC Review Process. In addition he/she liaises with the local AML officers concerning business-view on specific AML/KYC related topics.In his/her function as an On-boarding Specialist the candidate is able to handle the daily BAU responsibilities on top of monitoring, tracking MI team performance and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.What we will offer you:A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect:Competitive Salary and non-contributory pension20 days annual leave plus generous number of public holidaysLife Assurance and Private Healthcare for you and your familyA range of flexible benefits including retail discounts, gym benefits, wellbeing incentivesThe opportunity to support a wide ranging CSR program plus take volunteering leave daysYour key responsibilities:Acting as first level control and providing quality assurance in the KYC processProviding subject matter expertise to ACOs on complex account structuresAdvising front office on legal documents for legal entities during the account opening and KYC review processActing as sparring partner for client ACOs in all AML/KYC related topicsSupporting ACO’s in completing the KYC information accuratelyOverseeing and monitoring the entire KYC process within front office, including upcoming regular reviewsActing as intermediary between front office and cross functions (e.g. AFC, Neutral Control / Middle Office, Legal etc.), where requiredProvision of specialist advise to RM (e.g., on docs / SoW)Check quality and completeness and correctness of client files / KYC formsSetup case management team (RM, COBS, iCAT, AFC, DCRO, COO etc) subject to the complexity of the caseInput account structure in client on-boarding systems and update KYC questionnaire based on the information provided by RMRequest for pre-screening of names as applicableMonitor, track and escalate cases as appropriate and share MI on a weekly basisBe the lead to focus and streamline the account opening and Advising Front Office on legal documents during the account opening and KYC Review ProcessProvide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted withTo understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processesEscalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutionsAssist in adhoc tasks, such as projects and accounts reviewYour skills and experience:Degree majoring in Banking, Accountancy or Business Administration or related discipline preferredKnowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 5 years or aboveAbility to develop a good knowledge of the customer base, with sensitivity to specific customer needs.Mature, strong analytical and problem solving abilityMulti-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight scheduleExcellent interpersonal skills and the ability to manage relationships with all levelsStrong customer relationship, communication and presentation skillsProblem solving skillsStrong process and project management experience would be an advantageHow we’ll support you:Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.Deutsche Bank & DiversityWe strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.
