Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.We are looking for a Security Supervisor based at Kerry Hotel Hong Kong!As a Security Supervisor, we rely on you to:
Manage the team effectively to drive day-to-day security operations
Ensure security operations are strictly followed to established standards and policies
Provide practical guidance and coaching to maintain consistent Hotel and Departmental standards
Cultivate and maintain excellent guest relations to enhance their satisfaction
Handle guests' inquiries promptly and effectively, as well as reporting any complaints related to security or safety to Management immediately
We are looking for someone who has:
Certificate or above with professional qualifications in Security Management
Minimum 3 years of relevant experience in the Hotel or Security Industry
Valid Security Personnel Permit
Ability to assess risks and perform independent security / operations reviews and audits
Sound knowledge of security access control system, alarm monitoring system and CCTV system
Self-initiated team player with good communication skills
Good command of English, Cantonese and Putonghua
All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.
