
Strategy and Operations Lead, APAC Customer Engineering
- Hong Kong
- Permanent
- Full-time
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 4 years of experience with an advanced degree.
- Experience in Cloud or Infrastructure-as-a-Service (IaaS) businesses.
- Experience supporting customer engineering, solution engineering, or pre-sales technical teams for strategy and planning activities.
- Ability to translate data into business insights along with excellent problem-solving skills.
- Ability to work in a fluid environment along with time-management and prioritization skills.
- Ability to grow and navigate ambiguity, learn and collaborate within a team of professionals.
- Excellent story telling and communication skills and the ability to craft an engaging narrative which includes presentation, structure, and design.
- Partner with the Customer Engineering leadership team in APAC to develop the organization’s strategy, becoming an integral part and a trusted advisor to the leadership team.
- Drive the business forward by developing and executing initiatives to accelerate growth, and grow the business to implement initiatives in an organization.
- Establish and structure the way we work, through operational flow of business, metrics, insights, and reporting.
- Help run the business for the Customer Engineering organization, own processes like business reviews and planning, and foster collaboration and standard procedures sharing within the region.
- Identify opportunities to improve existing processes, and help drive up the productivity of the Customer Engineering team.