Airline Ticketing Officer / Trainee 航班票務主任/培訓生

Menzies CNAC Aviation Services Limited

  • Hong Kong
  • Permanent
  • Full-time
  • 10 days ago
Menzies CNAC, formerly known as Jardine Aviation Services, provides best-in-class ground handling services at Hong Kong International Airport. Since 1946, we are the market leader in providing customized ground handling services, including passenger services, ramp operations, baggage and cargo handling, flight control, load planning and crew care. We are committed to providing the highest quality of services to our airline customers.As an Airline Ticketing Trainee, you will undergo a comprehensive 4-month on-job training program designed to equip you with the skills and knowledge required to excel in the airline ticketing industry. You will work closely with our experienced team and gain practical experience in various aspects of ticketing and reservations.THE ROLE
  • Ticketing: Learn the fundamentals of airline ticketing, including issuing, reissuing, and managing tickets.
  • Reservation: Assist in making and managing flight reservations for customers, ensuring accuracy and efficiency.
  • Re-Issue: Handle ticket re-issuance processes, including changes and cancellations, while maintaining high customer satisfaction.
  • Payment Transactions: Process payment transactions accurately and securely, ensuring compliance with company policies.
  • Ticketing System: Gain proficiency in using our advanced ticketing system to manage bookings and customer information.
  • Airline Products: Develop a thorough understanding of our airline products and services to provide informed assistance to customers.
THE PERSON
  • Good command of English and Cantonese
  • Fluent in Mandarin is a definite advantage
  • Customer service oriented
  • Good communication and interpersonal skills
  • Helpful, pleasant and outgoing personality
Interested candidate please click APPLY NOW to apply onlineA competitive package and promising career prospect will be offered to the right candidate.For more company information, please visit our website at www.menziescnac.comIf you have any enquiries, please contact us by either Whatsapp at 6799 3608 or our recruitment hotline at 2216 2222Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to supply such information may affect your application result.Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.

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