Assistant Quality Manager, Line Maintenance

• Internal safety & quality audits – To manage, lead, conduct and report internal safety and quality audits in accordance with the audit programme; and to follow up the corrective and preventive actions with the auditees.
• External audits by aviation authorities / customers – To manage the external audits from aviation authorities, customers and certification/accreditation bodies, which include coordination with the external parties the planning, logistics, activities, reports and follow-up actions; and coordination with internal stakeholders in corresponding audit process.
• Approval application and renewal process – To liaise with aviation authorities / customer in the process of approval application, change and renewal.
• Event investigation – To manage, lead, perform and report event investigation; and to follow up the recommended actions with the stakeholders.
• Company procedure manuals review and writing – To manage, lead and perform procedure review and writing.
• Supplier approval process – To review quality management system (QMS) information provided by suppliers, to evaluate the suppliers’ QMS and to make recommendation to supplier approvals; and to perform supplier audit.
• Verification of capability assessment – To verify the adequacy and correctness of capability assessment documents submitted by production departments.
• To conduct vendor and Group QA audit when being assigned
• QA support to production and support departments – To provide support, advice, consultancy and training in safety and quality related matters
• Authorisation of certifying staff and maintenance staff – To assess the qualification of authorisation candidates, to perform competence assessment and to make recommendation for issuance of authorisation.
• Management and processing of SMS and QMS tasks in IT applications
• Safety Review Panel Meeting – To assist Quality Manager in safety and quality data collection, analysis, reporting and presentation in SRP Meeting
• Safety Action Group Meeting – To assist Quality Manager in administration of SAG meeting of respective area(s)
• Projects – To act as project leader or to assist GMQ/QM in company-wide projects, KPI projects, CoE projects, etc.
• CoE activities – To act as leader or working team in CoE activities
• HAECO Group supporting activities – To compile safety and quality monthly report for Board of Directors, compile half-yearly report for Audit Committee of Board, perform Group safety and quality data analysis, and prepare presentation, papers and reports for Group QA Meeting, etc.
• To coordinate publication of safety and quality promotion materials
• Supervisory role in team tasks – To manage working teams and team tasks.
• Management role in assisting Quality Manager – To assist Quality Manager in administration of the assigned team and delegated and/or deputising tasks.

• Aeronautical and Practical Experience: Minimum 7 years experience in airline engineering, aircraft, engine or component maintenance organisation.

• Holding a degree in any discipline
• Or, holding associate or higher diploma with 5 years experience in airline engineering, aircraft, engine or component maintenance organisation
• Or, holding an aircraft maintenance licence, a maintenance authorisation or a design authorisation
• Or, completed HKCEE / HKDSE / High School or equivalent with 7 years experience in airline engineering, aircraft, engine or component maintenance organisation.

• Maintenance organisation approval, or Design/Production organisation approval or airworthiness regulatory requirements as applicable.
• AS9100 or ISO9001 Lead auditor training, or an acceptable auditor training
• Aviation accident/incidence investigation training, or maintenance error investigation training
• Working knowledge, experience and track record in safety and quality assurance in aircraft maintenance
• Resources management and planning skills
• Teamwork, decision-making and leadership skills
• Knowledge and application of aviation legislations and regulatory requirements
• Knowledge and application of procedures of maintenance organisation
• Knowledge and application of quality system requirements of maintenance organisation
• Knowledge and application of human factors
• Knowledge and application of aviation safety management system requirements
• Knowledge and application of auditing skills (e.g. questioning skills, judgement of compliance vs. non compliance, handling of conflicts, etc.)
• Knowledge and application of investigation skills (e.g. human factors references, Boeing MEDA, James Reason’s references, Swiss Cheese, Just Policy, etc.)
• Problem solving skills
• Knowledge and application of quality management system standard (e.g. ISO 9001) and quality management tools (e.g. PDCA, process approach, QA, QC, SPC, 4M+1E, Cause & Effect Analysis (Fish bone), etc.)
• Knowledge and application of quality improvement tools (e.g. Six Sigma)
• Knowledge and application of personal management tools (e.g. 7 Habits, Leadership by Giuliani - Bruce's story “Preparedness”, etc.)
• Knowledge of fuel tank safety
• Knowledge of electrical wiring interconnection system

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