
Sales Development Representative
- Central, Hong Kong
- Permanent
- Full-time
- An SDR’s main role is to reach out to every prospect in order to qualify & score leads from any source or platform (eg: marketing, partner referral, Websome) based on the given SLA. (i.e.: no hanging chats/leads)
- Outreach includes using all tools to strike a conversation in order to qualify the prospect.
- Qualifying includes:
- Extracting useful client-data (from the client)
- Some examples of client data include: SSIC, Nationality, forecasted revenues, size of business, timeline to purchase, is the prospect a decision maker, etc.
- Attributing a score to the prospect
- Assigning a consultant to the prospect
- Moving the prospect to the right stage in Hubspot (HS)
- Within the given SLA
- Within the given sales cadence for an SDR
- The direct end result of your work must translate into accurate Sales pipeline data, lead prioritization (within each stage), shorter sales cycles and reduced wrong-sell for the consultants.
- Improving the process by looking for and closing operational gaps (in processes & workflows) through your recommended solutions
- Ensure the data hygiene in HS this includes No leads are in New Stage (in HS by EOD) & ensure all required data fields are filled.
- Improve top-funnel service quality (as SDRs are the first customer touch point/first impression)
- Re-nurturing cold leads into responsive leads
- Support Sales-Marketing Lead quality reports (feedback loop) % of deals belong to what stages for the month
- What are the lost reasons for lost deals for the month What/who are our Top high value deals for the month
- Other insights on lead quality
- Support all post-sales matters