Business Analyst, Consumer Interactive
TransUnion
- Hong Kong
- Permanent
- Full-time
- 4+ years of working experience in Business Analysis, Product Management or Project Management; experience under Agile methodology in a software / IT environment will be an advantage
- Bachelor’s degree in Business, Information Technology, Marketing or relevant disciplines
- Good business acumen with knowledge of digital platforms (Mobile app & Website)
- Strong analytical, communication, organizational and stakeholder management skills
- Detail-oriented, self-motivated, positive and a good team player
- Able to work independently in a fast-paced and dynamic environment
- Good oral and written communication skills in English and Chinese
- Experience on Google Analytics 4 and analytics tracking is a plus
- Knowledge in Agile ways of working and agile tooling such as Jira is preferred
- Works with product managers to prepare the business case of the project
- Gathers and analyzes requirements from various stakeholders (e.g. Product, Design, Marketing, Sales, IT, Customer Services & Operations, external partners, service providers) and documents / updates in the form of user stories
- Facilitates backlog grooming and solution discussion with the Scrum Team, with a good understanding of business needs, operation workflows and system design
- Assists product managers to prepare UAT test plan and execute test cases to ensure the implemented product meets business requirements
- Supports change management by identifying the impact of changes to processes and systems, and preparing related documentations (e.g. product demo, user training materials, product manual, FAQ)
- Monitors the performance of implemented product, collects feedback and data, and provides suggestions for continuous improvement
- Conducts product research and data analysis to assist business in making informed decisions
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