Manager/ Assistant Manager - Branch Inspection, Process Control and Quality Assurance
Shanghai Commercial Bank
- Kwun Tong, Hong Kong
- Permanent
- Full-time
- Perform regular branch on-site quality assurance and assist in monitoring field work in relation to regulated activities (including investment business, insurance business and stock trading business) performed by branches;
- Handle sample checking and examine tasks for branch operations in branches, e.g. account opening process, pre-defined counter services operations, etc.;
- Investigate and analyze the deficiencies found and make detailed and timely communication and follow-up actions with the branches;
- Consolidate and prepare internal investigation reports with related MIS information and analysis for management review;
- Support ad-hoc projects related to the quality control and monitoring functions
- Bachelor degree in any discipline, preferably in Business Administration, Accounting, Finance, Compliance or related disciplines;
- Minimum 5 years of relevant experience in banking industry;
- Familiar with regulatory requirements and industry standards on regulated activities;
- Team player with sound analytical, planning and interpersonal skills;
- Good command of written English and spoken and written Chinese
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