Manager/ Assistant Manager - Branch Inspection, Process Control and Quality Assurance

Shanghai Commercial Bank

  • Kwun Tong, Hong Kong
  • Permanent
  • Full-time
  • 24 days ago
Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.Responsibilities:
  • Perform regular branch on-site quality assurance and assist in monitoring field work in relation to regulated activities (including investment business, insurance business and stock trading business) performed by branches;
  • Handle sample checking and examine tasks for branch operations in branches, e.g. account opening process, pre-defined counter services operations, etc.;
  • Investigate and analyze the deficiencies found and make detailed and timely communication and follow-up actions with the branches;
  • Consolidate and prepare internal investigation reports with related MIS information and analysis for management review;
  • Support ad-hoc projects related to the quality control and monitoring functions
Requirements:
  • Bachelor degree in any discipline, preferably in Business Administration, Accounting, Finance, Compliance or related disciplines;
  • Minimum 5 years of relevant experience in banking industry;
  • Familiar with regulatory requirements and industry standards on regulated activities;
  • Team player with sound analytical, planning and interpersonal skills;
  • Good command of written English and spoken and written Chinese
Potential candidate with less relevant experience may be considered as Assistant Manager or Senior Officer.Attractive remuneration package will be offered to the right candidates. Interested parties please click "Apply Now" to submit your full resume with current and expected salary to the Human Resources Division.Please visit us at www.shacombank.com.hk for more information about our Bank.All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the bank.

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