Assistant Retail Operations Manager
Ngong Ping 360 Limited
- Tung Chung, Hong Kong
- Permanent
- Full-time
Posting Date: 2024-04-12Ngong Ping 360 LimitedNgong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation. Its principle business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong. Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to apply for the following position:Assistant Retail Operations Manager (Ref : 240425)Duties
- Propose and implement sales and operating strategies/plan with an aim to achieve the business targets
- Oversee the daily operations of retail frontline and administrations
- Provide periodic KPI analysis by tracking the sales performance with the Business Intelligence Solution and support the Department Head to execute business strategies
- Review and develop staff policies, procedures and service delivery standards to maximize the operational efficiency
- Work closely with Retail Buying Team to execute merchandising tactics aiming at enhancing the sales and customer experience in each shop, including inventory maintenance, visual merchandising, store decoration and signage
- Responsible for manpower control of all retail shops and execute operational decisions to the team independently
- Liaise with internal departments and external vendors in all retail aspects to ensure smooth operations and project delivery
- Perform ad hoc duties if required
- Degree holder in Business or related discipline
- Minimum 8 years of relevant retail experience, of which 2 years must at multi-store supervisory position or back office retail operations supervisory role. Candidate with Retail Management Trainee background would be a definite advantage
- Proficiency in MS Office applications, excellent in Excel and familiar with Retail POS
- Excellent command of both spoken and written Chinese and English; Mandarin would be a definite advantage
- Strong business acumen and market sense
- Self-motivated and be agile at work
- Work on public holidays may be required
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