Customer Analytics & Data Science Manager

Bank of China

  • Central, Hong Kong
  • Permanent
  • Full-time
  • 2 days ago
Join Bank of China (Hong Kong)Be a dynamic member of our teamWe commit to excellence and professionalismWe value peopleWe offer challenging and rewarding careers that will further your personal development.For other vacancies, please visit our website at http://www.bochk.comJob No.: 493783
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Strategic Planning, Product Development & ManagementResponsibilities:
  • Plan and manage the development of segmentation models and segment strategies based on the advanced statistical modeling / data mining / AI & ML technologies to ensure all activities adhered to established tactics and goals.
  • Drive the development and application of statistical and propensity models in customer targeting and retention strategies for maximizing the sales and revenue growth
  • Analyze structured and unstructured data, visualize findings, discover insights and propose new business models
  • Drive the Customer Relationship Management process to ensure a proper closed-looped learning in place to improve the sales and services effectiveness across all customer touch points
Requirements:
  • Degree or above with major in quantitative, numerical science or related discipline
  • 5+ years' experience relating to data analytics, with at least 3 years in modern analytics methods and machine learning kits such as but not limited to Random Forest, Markov Chain analysis, Gradient boosting, Pathway analysis, Collaborative Filtering, Neural Networks, Self-organizing Maps
  • Proficiency in SAS EM, Python, R or similar analytically oriented programming languages, with experience in model development covering segmentation, acquisition, attrition, cross-selling and related applications
  • Banking, Financial Services or FinTech industry experience preferred
  • A mature self-starter with strong drive, motivation, committed with good business sense, proven managerial ability and strong understanding of the personal banking market
  • Excellent interpersonal and communication skills with excellent written and spoken English and Chinese, knowledge of Mandarin would be a definite advantage
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.comTo apply: https://careers.pageuppeople.com/798/cw/en/job/493783/customer-analytics-data-science-manager-11232Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

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