
Customer Service Coordinator (MNC/ 14個月糧 + Bonus + 18天大假 / Work-life Balance/ Upto $22K)
- Kwun Tong, Hong Kong
- $22,000 per month
- Permanent
- Full-time
- Manage customer orders, inquiries, and concerns via phone and email with professionalism and care.
- Deliver timely solutions to client inquiries and efficiently process customer transactions.
- Organize, manage, and update pertinent data within the system to ensure accuracy and accessibility.
- Undertake additional duties as assigned to support team objectives.
- At least 2 years of customer service experience, ideally within the airline, hospitality, front desk, or related sectors.
- Proficiency in spoken English and Chinese (both Cantonese and Putonghua).
- Strong skills in MS Word, Excel (including Vlookup and PivotTable), and PowerPoint.
- Familiarity with the SAP system is a plus.
- Presentable, patient, responsible, self-motivated, and a collaborative team player with exceptional customer service skills.
- Immediate availability is highly desirable.
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