Senior PMO Specialist / Coordinator (eMPF) - IC

• Able to build and control the PMO organisation (resources, work plan, ownership, etc.)
• Reporting to executive level internal and external (customer) stakeholders
• Governance: Organize various governance meetings with stake holders and keep track of action items
• Compliance: Ensure the program team is performing and delivering in compliance with the contract terms & conditions with customer
• Financial: Maintain financial budget, forecast & actual cash flow financial status update
• Change: Maintain change control & management process and keep track of all change requests
• Transition: Maintain transition management process and keep track
• Communication: Communication management for the program
• Human Resource: Maintain the resource repository, liaise with HR recruiting team to fulfil program resource demand as per HR capacity and forecasting. Training and manage the resource induction
• KPI: Keep track of Program KPIs
• Process: define and evolve various organization process and maintain it
• Contracts: Custodian of the contracts and SoWs and supporting program, procurement and legal teams regarding vendor engagement and management
• Quality Assurance :Ensure Quality Assurance of all the deliverables
• Repository: Provide a central repository for all projects under the engagement and project information
• Maintain and keep track the repository of all deliverable and follow up with the stake holders as per statement of work

• PMO encompasses Program and Project Management Offices. The PMO Coordinator role oversees the administration needs of projects and programs to support overall governance and effective performance management.
• Supporting a common set of best practices, principles and templates for managing programs as well as tracking and reporting on Program health.
• Contribute to the achievement of business plan objectives and the efficiency and effectiveness of the organization by:
• Assisting the Head of PMO and Head of Delivery in providing support and administrative duties for the PMO office
• Coordinating PMO processes, systems/tools and ensuring governance is adhered to and that reporting is actioned by Program/Project Directors/Managers
• Coordinating PMO activities including coordination of the PMO SharePoint site, Program Management tools, mailbox, calendar and assisting with development/delivery of Program learning and development workshops
• Supporting the Program team in driving the organization towards: i. interpreting the strategy into targeted initiatives ii. translating the initiatives into achievable programs and/or projects iii. scheduling the portfolio of projects (through an overall program plan) iv. coordinating information and program / project reporting v. understanding the impact of overall programs across organization business and operating models vi. supporting maintenance of Program tools and methodologies.
• Assist the Head of PMO and the Head of Delivery by coordinating Governance activities and initiatives to improve capability, including developing training material, communications and the analysis of information
• Organize (and schedule) Program meetings with Boards, Steering Groups, Program/Project Directors/Managers and other Program stakeholders. Support preparation of materials for meetings and ensure distribution in a timely manner
• Assist the Head of PMO in compiling Program status reports
• Maintain accuracy of Program plan
• Regularly update program risks, assumptions, issues and dependencies (RAID) logs
• Support Head of PMO with Program/Project Health Checks
• Maintain PMO documentation and knowledge management across all PMO systems, processes and platforms (including SharePoint and Program Management tool) and champion best practice

• Degree in Business IT, Computing Science, Engineering or equivalent
• 5+ years of experience in Project Management, PMO in the IT industry
• Experience in managing the PMO for System Integrator (Accenture, IBM, AMDOCS, etc.)
• Experienced in full SDLC of software projects delivery
• Strong Communication skills and report writing skills
• Strong interpersonal / soft skills
• Experienced in creating and maintaining complex project plans
• Strong scope management skills and experience managing partners

Classy Wheeler