Technical Officer
HKT
- Hong Kong
- Permanent
- Full-time
- Carry out field installation / maintenance services at customer's premises
- Provide installation / maintenance for Voice, Data, Broadband, Green Mini Bus and Smart Parking Meter services at customer's premises
- Follow procedures as documented in the Quality Management System
- Ensure the service meets customer's requirement and / or Company standard
- Answer customer enquiries about general services / products provided by the Company
- Liaise with other internal working parties to solve any problems during service provision
- Pass customer's feedback and comments to field supervisor for corrective / preventive actions
- Assist the depot / workshop in carrying out services orders / reports or store activities when required
- Take up projects or assignments as required
- Diploma Holder in Electronics/Electrical Engineering or DSE/HKCEE with relevant experience
- Possess related training / qualification (e.g. Green Card)
- Knowledge in telecommunication services is preferred
- Customer-focused, independent with good problem-solving skill
- Good interpersonal and communication skills
- Candidate with less experience will be considered as the Technical role