
Quality Assurance Senior Specialist (Hardgoods)
- Hong Kong
- Permanent
- Full-time
- Responsible for quality related tasks of the assigned product categories
- Work with factory/ sourcing & buying teams/ external service providers to execute orders as per the agreed critical path
- Review/ approve samples/ artworks/ certificates/ quality related reports to ensure product is met with company quality standard and legal requirement before shipment
- Follow up quality related issues and propose feasible solutions/ improvement plans
- Support to build/ update testing protocols on existing/ new products of the assigned product categories across all consumer markets
- Conduct product risk assessment and provide technical advice/ recommend appropriate modifications to factory if necessary
- Provide regular update to (Senior) Quality Manager/ counterparts on order status/ quality issues as required
- Lead a small team of Specialists to achieve high level of performance and work efficiency
- Co-ordinate with Sustainability department to ensure production facilities comply to company’s requirement
- Conduct factory visit and create reports where necessary
- Proactively conduct research and connect with local/ regional/ global counterparts on the latest regulatory and corporate requirement updates
- Communicate/ provide training to factories on ALDI quality approval process
- Handle customer complaints or enquiries where necessary
- Handle ad-hoc task assigned by (Senior) Quality Manager
- At least (Non-Degree) Tertiary education required
- Minimum of 5 years' relevant working experience, preferably gained in third party testing lab, sourcing/buying offices, working with general hardgoods
- Hands-on experience with QA duties and testing standard of houseware products is highly advantageous
- Leadership sense; experience of managing subordinate will be an advantage
- Excellent communication and interpersonal skills, a good team player
- Good command of both verbal and written business English and fluency in Mandarin essential
- Able to work independently, self-motivated, responsible, well-organized and willing to learn
- Attention to detail and good organizing, coordination and planning skills
- General knowledge of MS office and Exchange essential
- High level of maturity, integrity, trustworthiness
- Above the market, rewarding, attractive remuneration package with guaranteed 13-month-salary.
- Comprehensive group medical insurance covering dental and maternity (subject to eligibility) benefits.
- Group Life insurance and group travel insurance coverage.
- Full time, permanent position, 5-day workweek with flexible working hours.
- Work from home arrangement of up to 2 working days per week.
- 20 days of paid Annual Leave.
- Fully paid parental leaves including 14-week maternity leave and 5-day paternity leave.
- You also enjoy other special leaves such as birthday leave and marriage leave.
- ALDI’s business is expanding, same for the Hong Kong Office with lots of opportunities for growth and development.
- Pleasant working atmosphere where proactive communication, teamwork and collaboration is highly valued.
- ALDI Hong Kong dedicates our efforts into delivering high quality products to ALDI customers worldwide from the heart of Asia.
- Structured, comprehensive orientation and on-the-job training - covering technical and competency training.
- ALDI empowers our people allowing staff ownership of their areas of responsibilities.
- We care for the wellness of our employees and offer initiatives such as corporate discount programs, employee assistance program, and ergonomic office furniture.
- Comprehensive training & development programs for our people, with clear career progression path, and training resources supported by ALDI HK Academy [link removed].
- WE DO WHAT WE SAY - for us there is no grey area, we have robust business processes, procedures and strong governance in place.
- We embrace Diversity and Inclusion at ALDI, all our staff of different background are treated fairly.
- We treat our staff members, customers, suppliers and service providers with trust and fairness as business partners.
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