
Credit Control Officer (Customer Accounts)
- Hong Kong
- Permanent
- Full-time
Posting Date: 2025-08-07Mouser Electronics (Hong Kong) LimitedCredit Control Officer (Customer Accounts)Scope:Customer Account Representative is responsible for assisting with day to day operations of credit and collections in a manner that ensures the quality of customer service.Accountabilities:
- Communicate with customers and internal departments to resolve account issues, pending orders, and invoice discrepancies within specified guidelines.
- Perform order releases, new account set-ups, credit investigations.
- Work effectively with customers to collect outstanding accounts and communicate with appropriate personnel regarding potential and existing problem accounts.
- Perform assigned research activities to reconcile wire payments and/or resolve payment discrepancies.
- Provide company credit services within specified guidelines via U/V, phone, internet, email & mail, and fax.
- Possess working knowledge of company policies, procedures, and systems.
- Other duties as assigned.
- Degree or higher diploma holder.
- Good command of English and Mandarin.
- 1 year working experience or above will be an advantage, fresh graduates are also be considered.
- Understand and able to work with multiple currencies.
- Team player, Trustworthy and able to maintain confidentiality.
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