Product Strategy Manager (Merchant Solutions) (MJ000164)

KPay Group

  • Hong Kong
  • Permanent
  • Full-time
  • 20 days ago
About UsKPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 57,000 merchants across Australia, Hong Kong, Japan and Singapore, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.Job Duties
  • Drive the product strategy, ideation and roadmap for the SaaS marketplace, with a focus on merchant-centric solutions.
  • Deeply understand merchant needs, workflows, and pain points - particularly around POS and related operational tools.
  • Identify and evaluate new partner integrations (e.g., accounting, POS, inventory management) to expand marketplace offerings.
  • Collaborate with cross-functional teams (product, engineering, sales, operations, marketing, partners) and external partners/vendors to deliver high-impact merchant solutions and services.
  • Set key metrics and drive product performance, analyse market trends, collect user feedback, and iterate to optimise product-market fit.
  • Act as the subject matter expert on merchant operations, ensuring the marketplace supports real-world workflows from the counter to the back office.
  • Build strong relationships with external partners to support onboarding and ongoing marketplace success.
Job Requirements
  • Bachelor’s degree in a relevant field (Business, Finance, Economics, or related); MBA or advanced degree is a plus.
  • Proven experience in product strategy, product management, or marketplace experience within SaaS, F&B tech, retail tech, or Fintech.
  • Deep understanding of merchant operations from the front line to the back office, or hands-on experience with POS systems or SaaS products.
  • Proven track record of shipping merchant-facing products or services with measurable business impact.
  • Ability to manage relationships with vendors and partners.
  • Demonstrated experience managing product P&L, setting KPIs, and driving financial performance.
  • Strategic thinker with a data-driven approach to market adoption and growth.
  • Entrepreneurial spirit and a proactive, self-starter attitude.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

CTgoodjobs