Officer, Specialist, Securities & Fiduciary Services Operations
- Hong Kong
- Permanent
- Full-time
- Provide operations support to daily production so as to deliver securities services with productivity, high quality, risk consciousness and excellent client service.
- Efficiently and accurately execute account opening and billing processes, and assist with securities transaction settlements and corporate actions.
- Process dispatches of holding statements
- Process custody account maintenance
- Perform static data maintenance and information update.
- Provide second level client services. Handle customer inquiries in an efficient manner
- Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations.
- Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy
- Participate in user acceptance test for system enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing
- Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training, etc.
- Handle regular and ad hoc tasks as designed by Team Manager and Department Head
- Accomplish the job objective and perform the principal responsibilities.
- Achieve the agreed Key Performance Indicators (KPI) annually.
- University graduates
- 1 to 2 years of relevant experience in securities operations. Fresh graduates with good potential and high caliber will be considered.
- The role is initially attached to one custody function (settlement, corporate action, billing or account opening). Good performers have the opportunity to rotate to other functions on a fast track for development into well rounded professionals in custody operations.
- Knowledge of CCASS, SFC rules, SFO and HKICL
- Accuracy and thoroughness in work
- Problem-solving skills
- Interpersonal and communication skills
- Knowledge in MS office
- Result- and customer-oriented
- Positive attitude and self-motivated
- Good team player, supportive and flexible to take up team tasks
- Good command in English and Chinese (both spoken & written)