Senior Project Analyst

• Run process improvement initiatives for life and health business, including but not limited to working with various stakeholders to document the as-is manual processes and business impacts, consolidating the as-is lists, defining guiding principles to prioritize for automation and assigning to IT teams for delivery
• Prepare materials for running process workshops, including PPT, flow chart with process owners
• Interview with the process owners to define the processes, standards and method
• Support to facilitate process workshops for continuous process improvement
• Document the processes from different stakeholders and obtain an understanding into the end-to-end business flow
• Summarize workshop outcome including as-is and to be process map, discussion points and design considerations
• Consolidate, validate and challenge the inputs from various teams
• Maintain a centralized business process repository
• Ensure timely and effective project delivery in alignment with delivering process improvement initiatives
• Assist in other project coordination and administrative tasks on needed basis

• University graduate, preferably in Business, Finance, IT or related disciplines
• A minimum of 1 to 3 years of experience in process excellence/ project management, including process mapping,

• Curious and customer focused, with can-do attitude
• Good team player, able to work in a diverse team as well as collaborate cross-functionally
• Fluent in English and Cantonese, Mandarin is a plus

AXA