Customer Service Officer

Bank SinoPac

  • Tsim Sha Tsui, Hong Kong
  • Permanent
  • Full-time
  • 26 days ago
Bank SinopacBank SinoPac, a leading Asian banking group is seeking local talents to join its Hong Kong office. We invite applications to the following position:Job Responsibilities:
  • Respond to customers queries and requests via phone and email
  • Confirm transaction instructions / applications with customers
  • Handle and support customers to solve the internet banking service and data maintaining
  • Prepare account opening documents for individual and corporate customers
  • Responsible for Customer Due Diligence and KYC review
  • Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
  • Assist team leader to monitor daily jobs efficiency and achievement all job duties
Job Requirements:
  • DSE / Form 7 or above
  • Minimum 1-3 year working experience in operations for banking service is preferred
  • Fluent in Putonghua, good command of spoken and written English and Chinese
  • Strong ability to work independently, attentiveness to details, with positive minded and good common senses
  • Good knowledge of computer software, MS Office and both of Chinese and English typing
  • Quick response to deliver professional services to meet our customers need
Apply methods:Interested parties please send your resume with the current salary & expected salary to Human Resources Manager by clicking "Apply now". Candidates with no expected salary mentioned in the resume will not be considered.Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only. All collected information will be kept confidential and used for recruitment purposes only.

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