
Senior Business Analyst/ Lead - Salesforce
- Islands District, Hong Kong
- Permanent
- Full-time
- Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies
- Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform
- Support continued build-out of key reports and dashboards, data administration, and integrity upkeep
- Recommend new features and improvements to optimize and increase use of the platform
- Provide technical specifications and help maintain overall documentation for the business
- Adhere to and promote best practices, and design the guidelines for security procedures
- 5 or more years of experience with Salesforce technical implementations/ enhancement
- Advanced experience with Salesforce configurations
- Background in CRM process design and implementation
- Experience with enterprise integration tools and ETL (extract, transform, load) tools
- Strong English presentation and communication skills
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