Clerk III (Health Information and Records)
- Kowloon, Hong Kong
- $26,908 per month
- Permanent
- Full-time
Pay: HK$17,286 to HK$26,908 per month [HGPS Pt 2-9] including Monthly Allowance
Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.Key Responsibilities:
1. Provide support for the day-to-day operation of A&E Registration Counter, Admission Office, Death Documentation Office, Medical Records Office and Medical Report Section.
2. Perform receptionist duties and answer telephone and in-person enquiries from patients and the public.
3. Handle correspondence and documents including filing and record keeping.
4. Communicate with internal and external parties such as wards and patients / clients.
5. Collect, verify data and compile statistical reports.
6. Medical records and systems management.
7. Supervise and provide relevant on-the-job training for junior clerical and support staff.
8. Perform 24 hours shift duties according to the duty roster.
9. Other duties as assigned by supervisors.Entry Requirements:
1.(a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent;
OR
(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
(i) Level 2 in English Language, Chinese Language and Mathematics; and
(ii) Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects / Grade E in Other Language subjects; or equivalent;
2. Ability to perform typing, word processing and/or Chinese word processing.Preferable Attributes/Exposure:
1. Knowledge of common office automation (e.g. operation of fax machine) and PC applications (e.g. MS Word, MS Excel) and HA IT systems.
2. Good command of written and spoken English and Chinese.
3. Responsible, self-motivated and able to work independently.
4. Pleasant and mature personality.
5. Experience in providing administrative support in hospital preferred.
6. Knowledge of other dialects (e.g. Mandarin) in the light of individual job requirement.QualificationsRemarks:
1. Please refer to for “Notes to Applicants”.
2. Serving staff who have completed F.5/S.5 or equivalent and have 2 years’ clerical experience within HA may also be considered.Please submit application on-line on or before 8 September 2025. For Enquiries, please telephone 2208 0328 / 3949 4352.