Customer Service Officer - Top Japanese Bank
- Hong Kong
- Temporary
- Full-time
- Customer support in transaction banking product
- Focus in customer support, customer service field
- Overseeing banking operations to ensure compliance with internal policies and external regulations.
- Managing documentation and reporting processes to support financial transactions.
- Collaborating with internal teams to enhance operational efficiency.
- Monitoring and mitigating risks associated with financial services activities.
- Providing support for audits and regulatory inspections.
- Ensuring accurate and timely processing of transactions within the department.
- Assisting in the development and implementation of process improvement initiatives.
- Maintaining up-to-date knowledge of industry regulations and best practices.
- Bachelor's Degree holder of finance or relevant discipline
- Relevant of working experience in customer support or relevant field
- Good banking product knowledge
- Strong understanding in financial concepts, able to analyse businesses
- Strong attention to detail, technical skills with clear and logical manner
- Strong quick learning ability to understand policies, procedures, systems, process and controls
- Excellent of written and verbal communication skills in English and Chinese
- Stimulating and challenging work
- Great global exposure
- Competitive remuneration package
- 14 days of AL
- Medical benefits