
Officer, Cash Management Operations
- Hong Kong
- Permanent
- Full-time
- Provide day-to-day operational support in Cash Management Operations, such as: Fixed deposits placement / renewal / withdrawal; inward and outward cheque clearing; electronic clearing; In-House Transfer, Customer Payroll/ Autopay/ Direct Debit Collection; Cheque / Cashier Order Issuance; E-banking Transactions (GEB); Transaction Charges/ Service Fees Settlement and Cable Room functions
- Ensure adherence to bank policies, regulatory requirements and ORM framework.
- Investigate and promptly report any operational issues and outstanding transactions / reconciliation breaks with make any necessary adjustment in a timely manner.
- Referral to Business Units/ Branch Banking/ Transaction Banking (Client Access) for any irregularities/ exception and follow up the required clarification/ approval.
- Respond to internal customers enquiries about the corporate cash transactions
- Prepare management information (MI) report & provide administrative support, such as the daily filing, monthly archival, records maintenance.
- Participate in user acceptance test (UAT), business contingency plan (BCP) drills.
- Support Project team on cash related projects and process enhancements.
- Participate in ad-hoc project or other jobs / duties as assigned
- Degree in Business Administration, Finance or related discipline
- Minimum 3 years of relevant experience in corporate cash operations, preferably within an international or foreign bank
- Strong communication, interpersonal, and problem-solving abilities
- Detail-oriented with strong analytical thinking, logical reasoning, and follow-up skills
- Good time management and ability to meet tight deadlines
- Solid computer skill, including MS Word, Excel, and Chinese character input
- Proficient in both written and spoken English and Chinese