Officer, Operations, Trns Svcs-Treasury/Cash Mgmt, Corporate Banking
- Hong Kong
- Permanent
- Full-time
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Responsibilities
- Handle the processing of Investigations, Telecom and transaction screening and related activities in accordance with the established procedures & risk control, bank policies & guidelines, service standards
- Handle the receipt of customer instructions and the confirmation with customers in accordance with the established procedures and risk control, bank policies & guidelines, service standards
- Handle and respond to inquiries / requests from internal / external partners, customers, on transaction processing and related matters
- Conduct UAT of various projects and initiatives
- Provide suggestion for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of DBS Management System continuously
- Perform independent reconciliation / stock checking exercises, e.g. general ledger reconciliation
- Comply with UDMA Policy requirement as well as UDMA governance process, control and support tasks, if required
- Adhere and comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations
- Escalate exceptional / outstanding / suspicious transactions to section manager and other relevant parties for necessary action per the Incident Management Policy
- Public holiday duty may be required
- At least 2-3 years of relevant working experience in banking operations
- Analytical and good interpersonal skills
- Proficiency in MS Office
- Good command of both English and Chinese
- Fresh graduate is also welcome