Senior Officer, Specialist, Operations, Trns Svcs-Treasury/Cash Mgmt, Corporate Banking
- Hong Kong
- Permanent
- Full-time
- Handle the processing of inward / outward CHATS & TT, fund transfer, cheque issuance & collection, and related activities (including MIS and regulatory reporting)in accordance with the established procedures & risk control, bank policies & guidelines, service standards
- Handle the receipt of customer instructions and the confirmation with customers in accordance with the established procedures and risk control, bank policies & guidelines, service standards
- Handle and respond to inquiries / requests from internal / external partners, customers, on transaction processing and related matters
- Handle general clerical tasks, such as reconciling of work done, filing, etc
- Give suggestion for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of DBS Management System continuously
- Support any initiatives, new services and perform coordinator role as designated (e.g. BCP coordinator, PC coordinator)
- Provide coordination and work collaboratively with section members in completing the section’s responsibilities
- Promote and encourage open and good communication amongst all levels of members
- Comply with UDMA Policy requirement as well as UDMA governance process, control and support tasks, if required
- Adhere and comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations
- Escalate exceptional / outstanding / suspicious transactions to section manager and other relevant parties for necessary action per the Incident Management Policy
- Minimum post-secondary education
- At least 2 years of relevant working experience in banking operations
- Public holiday duty may be required
- Knowledge and experience of banking operations and remittance processing
- Knowledge and experience of SWIFT and RTGS operations
- Knowledge and experience of regulatory requirements pertaining to payment, remittance processing, e.g. Anti-money Laundering, RMB transactions
- Accuracy and thoroughness in work
- Good sense of risk control
- Result and customer service oriented
- Positive attitude, self-motivated, creative and innovative
- Good interpersonal and problem-solving skills
- Good team player, supportive and flexible to take up departmental tasks
- Good in both written and spoken English.
- Good PC knowledge and skills