Junior QA - Insurance (AI chatbot), 25k

Ambition

  • Hong Kong
  • Permanent
  • Full-time
  • 24 days ago
  • Manage the AI chatbot, ensuring smooth execution and alignment with business goals.
  • Resolve production defects and support BAU operations to maintain chatbot performance.
  • Conduct testing (UAT, integration) and coordinate with vendors to meet quality standards.
  • Implement automated workflows to enhance efficiency for internal agents.
  • Convert paper documents into digital formats for chatbot integration.
  • Work with IT, HR, and vendors to gather requirements and deliver updates.
Qualifications:
  • Bachelor's degree in IT, Computer Science, or related field.
  • 1-3 years in project management, ideally with AI/chatbot or digital projects.
  • Experience in testing, vendor management, or HR systems is a plus.
  • Knowledge of chatbot platforms, project management tools (e.g., Jira), and testing. Strong problem-solving, communication, and collaboration skills.
  • Fluency in Cantonese and English
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply.Sign up for job alertsIf you are a human, ignore this field Create alertYou agree to ourShare this jobJunior QA - Insurance (AI chatbot), 25kHong Kong Posted about 17 hours agoQuick LinksConnectWe are committed to Building Better Futures for the organisations we work for, the professionals we help, and our own employees.Ambition Group Hong Kong Limited77120Hong KongAmbition Level 25, Five Pacific Place, 28 Hennessy Road, Wan Chai, Hong Kong

Ambition