Cartier - Assistant Boutique Manager

• Designs the optimum organization, recruits the right profiles and ensures proactively talent pipe¬line in his/her boutique. Drives performance and compensation management, ensures people de¬velopment (career committees, mid-year discus¬sions, training & development plans), motivates and reinforces engagement
• Communicates, federates and motivates the boutique team around the strategy and vision of the Maison and their collective and individual implication
• Supervises on a day-to-day basis the Care Service team

• Makes a diagnosis based on a solid performance analysis, review of competencies and environ¬ment and defines dynamic annual action plans to achieve Maison, boutique and category sales targets
• Guarantees the implementation and regular mo¬nitoring of the action plans and amends modifi-cations if necessary
• Optimizes boutique performance and profitability
• Monitors boutique KPIs

• Is responsible for the respect of all group, Maison and boutique policies, procedures and guidelines
• Supervises the boutique back office and admi¬nistration
• Oversees the boutique maintenance

• Is the warrant of a unique and highly professional client service within the boutique
• Leads the implementation and monitoring of the ROI for client relationship programs and actions
• Acts as an Ambassador of the Maison and builds direct contact with VIPs

• Management and leadership skills
• Business acumen
• Strategic thinking
• Client intelligence
• Excellent representation skills

Cartier