Guest Experience Manager - Overnight /Night Manager

REGAL HONGKONG HOTEL

Causeway Bay, Hong Kong
Permanent
Full-time

14 days ago

Situated in the heart of Causeway Bay, Hong Kong's vibrant commercial and shopping district, the deluxe five-star Regal Hongkong Hotel is the epitome of luxury and elegance where international business and leisure travellers are pampered with stylish comforts and a wide selection of gourmet choices.The deluxe hotel is located in Causeway Bay, Hong Kong, offering 481 guestrooms in an elegant style and 20 function rooms, together with 4 exquisite dining establishments serving Cantonese, Western, Italian cuisine and a lobby lounge. A complete range of recreational facilities featuring a luxurious rooftop swimming pool and state-of-the art gymnasium equipped with advance training facilities.We invite applicants for the following position:

Diploma or above in Hospitality Management or related disciplines
Minimum 5 years’ experience in Hotel front office operation with at least 3 years in supervisory level of similar capacity
With strong customer service sense, complaint handling skills and able to handle emergency
Strong experience in hotel overnight shift in-charge
Well-versed in spoken and written English and Putonghua

Applicants should submit a full resume, current and expected salary to Human Resources Department. Those who are not interviewed within four weeks may consider their applications unsuccessful.All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strictly confidential and only used for employment-related purposes.

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