Officer, Policy Service (1-year contract, up to $27k)

• Policy servicing / administration
• Exp in insurance / back office admin / support
• 5-day work, 1-year renewable contract
• Location: Quarry Bay

• Handle all types of policy alterations, policy servicing, new business and claims applications in accordance with the requirements of standard procedures
• Participate in company projects end-to-end or as assigned such as performing UAT of new production systems, product implementation, portals revamp, etc.
• Build strong relationship with Distribution team for speedy resolution of request level issues.
• Follow through quality issues identified by quality assurance program. Recommend changes to procedures/processes and participate in their implementation.
• Update manuals, procedures or operational forms where necessary as instructed
• Assist line manager to prepare regular reports and communication for internal/ external parties.

• University graduate preferred.
• 3+ years of experience in life insurance operations / insurance back office / policy administration / policy servicing
• Self-motivated, a quick learner and a good team player.
• Good problem solving, organizational and interpersonal skills.
• Work well under pressure and able to complete task at a timely manner.
• Good command of written and spoken English, Cantonese and Mandarin.
• Good knowledge of Microsoft word, Excel, PowerPoint and Chinese Word Processing.

KOS International