IT-Systems & Software Support Specialist

Our client is well-known company in Hong Kong and they are looking for a Application Support to cope with their business.Responsibilities:

Application Monitoring: Monitor and maintain applications to ensure optimal performance and uptime, addressing issues as they arise.
Technical Support: Provide technical support for end-users, troubleshooting and resolving issues related to VB.Net / .Net / C# applications and SQL databases.
Database Management: Manage and optimize SQL databases, including writing queries, performance tuning, and data integrity checks.
AV System Support: Support and maintain audiovisual systems, ensuring seamless integration and functionality for various events and meetings.
Documentation and Training: Create and maintain user documentation, and conduct training sessions to educate users on application features and best practices.

Requirements:

Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
Programming Experience: Proficiency in VB.Net / .Net / C#, with hands-on experience in developing or supporting applications.
Database Skills: Strong knowledge of SQL databases, including query writing, performance tuning, and troubleshooting.
AV Systems Knowledge: Familiarity with audiovisual systems and technologies, including setup, configuration, and troubleshooting.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical users.