Business Analys, AI Chatbot, Insurance (6m contract renew)
- Hong Kong
- Temporary
- Full-time
- Working in a Leading Insurance Group
- Large Scale of Digital Gen AI Chatbot Project
- Gathering and analyzing business requirements to identify opportunities for generative AI integration.
- Collaborating with technology teams to design and implement AI-driven solutions in alignment with business goals.
- Developing and maintaining documentation, including workflows, processes, and system specifications.
- Conducting feasibility studies and cost-benefit analyses for proposed AI initiatives.
- Providing training and support to stakeholders on new AI tools and systems.
- Monitoring the performance of implemented solutions and recommending enhancements as needed.
- Ensuring compliance with industry standards and data privacy regulations.
- Facilitating communication between technical and non-technical teams to ensure project success.
- Bachelor's or Master's degree in Business, Computer Science, Data Science, or related field.
- 3+ years of experience in business analysis, preferably within insurance or financial services.
- Strong understanding of generative AI technologies (e.g., LLMs, transformers, prompt engineering).
- Experience working with cross-functional teams in agile environments.
- Excellent analytical, communication, and stakeholder management skills.
- Familiarity with data privacy, model governance, and AI ethics in regulated industries is a plus.
- Experience with tools such as OpenAI, Azure AI, Google Vertex AI, or similar platforms.
- Knowledge of insurance operations including underwriting, claims, and policy administration.
- Ability to interpret and explain technical concepts to non-technical stakeholders.