Assistant Learning Manager - Onboarding
Cathay Pacific
- Chek Lap Kok, Hong Kong
- Permanent
- Full-time
- Take ownership of the onboarding programs for new joiners, ensuring that new joiners achieve a good level of Organisation Understanding, Cathay Culture and a smooth and engaging integration into the organization.
- Support corporate-wide career milestone transitions, including promotions and cross-boarding, by driving innovative approaches and solutions.
- Collaborate with the L&OD team to design, develop, and deliver engaging and impactful learning programs that align with business objectives.
- Independently conduct needs analysis with business units, regional stakeholders, and specific employee groups to identify learning gaps and design customer-centric solutions.
- Drive innovation in onboarding programs, including the design and delivery of content that enhances organizational understanding and improves measurable business outcomes.
- Develop tailored workshops and learning materials, such as instructor-led sessions, virtual instructor-led training, and e-modules, to ensure high learning effectiveness.
- Facilitate learning programs, workshops, and sessions, ensuring high participant satisfaction and engagement (approximately 30-40% of the role).
- Evaluate the effectiveness of learning initiatives through post-course survey form design, data analysis, presentation of results whilst driving continuous improvement.
- Lead, develop, and upskill the Learning Specialist, providing guidance, support, and fostering their professional growth.
- Engage stakeholders across business units, regions, and CXA team to ensure alignment and collaboration in achieving learning and development goals.
- Provide support for overall CXA engagement initiatives.
- Conduct research on course design best practices and provide event support as needed.
- Degree holder, preferably related to education / training related discipline
- At least 5 years working experience
- Instructional design and adult learning facilitation experience
- Strong planning and organising skills.
- Problem solving.
- Strong networking / influencing skills with relevant operational departments.
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