
Commercial Client Manager
- Hong Kong
- Permanent
- Full-time
Function: Vodafone Global Enterprise
Department: Commercial
Location: Shen ZhenJoin UsRole purpose:To manage the commercial relationship with 2-4 of VGE's largest strategic accounts with combined revenue up to €30M pa. Accountable for ensuring VGE is delivering on all of its contractual obligations on these accounts, and for delivering incremental value for these customers and for VGE.What you'll doKey accountabilities and decision ownership:
- Accountable for execution of all of VGE's commercial contractual obligations over the life of the contract
- Seen by customer and VGE leadership as strategic advisor to key stakeholders. Produce internal executive briefings on commercial performance of managed accounts and recommendations on how to grow value in accounts and differentiate VGE from competition.
- Manage senior stakeholders in case of potential or actual escalation (management briefings, presentation, costs analysis, options / recommendations)
- Collaborate with relevant counterparts in Sales, Commercial, Legal, CSSO, and OpCos' organisations to maximise profitability of the managed accounts
- Excellent relationship builder, with the necessary personal impact to build credibility with customers, account and senior Sales managers
- Excellent communication skills, both written and verbal, at a senior level with customers and internally
- Significant experience of developing and negotiating compelling commercial propositions and/or managing complex telco/outsource contracts
- Demonstrable knowledge of Commercial Contractual issues affecting global bids and their impact on VGE
- Comfortable working in a fast paced environment and can demonstrate an ability to deliver though others