
Prestige Insurance Sales Manager I - Hang Seng Bank (HK)
- Mong Kok, Hong Kong
- Permanent
- Full-time
- Lead, execute and proactively implement advanced coaching techniques to motivate and encourage learning and re-enforce application within the work place
- Provide guidance to insurance specialist in the branches, and also responsible for formulating and implementing tactics/strategies
- Monitor and review current sales process in order to improve channel efficiency and customer experience
- Enhance capabilities and professionalism of the sales force to improve overall customer satisfaction
- Manage the performance and ensure the professionalism and sales quality of team members
- Ensure that all control measures relevant to the job are undertaken to minimize risk exposure of the Bank
- Adhere to all relevant processes and procedures of the Group compliance policy and internal controls
- University degree in Business Administration or other relevant qualification.
- Proven experience in retail banking, with strong knowledge of insurance products
- Excellent relationship building and stakeholder management skills
- Strong leadership and coaching abilities
- Good presentation, interpersonal, negotiation, communication and analytical skills
- Good command of spoken and written English and Chinese
- Passes in the Hong Kong Securities Institute Licensing Examination and Insurance Intermediaries Qualifying Examination and attains relevant professional qualifications such as CFP/CFMP/QRA/CFA an advantage
- Customer centric mindset and ability to manage complex interactions effectively
- Shown strong situation awareness, strong desire to learn and able to work in Agile environment
- Able to inspire others to achieve their goals/ambitions in a variety of situations
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.