
Corporate Account Manager
- Kowloon Bay, Hong Kong
- Permanent
- Full-time
- To coordinate with and supervise the Account Management Coordinators in providing administrative assistance to the Corporate Account Management Department.
- To perform the role as accounts holder and focus on specific/designated corporate accounts of the company and take ownership.
- To assist in safeguarding strategic relationships with the specific/designated corporate account and the major vendors.
- To perform transition, retention and penetration of designated corporate account and solicit new business from these accounts to increase the market shares.
- To co-ordinate and work closely with other Expeditors origin offices, operations departments to ensure the compliance of the preset account operations & documentation processes as well as productivity standards.
- To focus on customer service compliance, to coordinate with Customer Service and Operations teams to ensure the compliance of the preset account operations & documentation processes and productivity standards.
- To meet customers with GSM & CAM whenever required.
- To handle some of the offshore shipments, coordinate with different Far East and other origin offices to perform and meet the corporate account different requirements.
- To assist in providing and updating product information, market information, and industry information.
- To take up additional responsibilities as required to meet the Company's needs.
- University graduate with over 3 years working experience in corporate account sales experience with the leading global logistics companies which 2 years in supervisory or above level, or certificate/diploma or Formal Secondary School graduate over 6 years working experience in freight forwarding industry.
- Customer-first minded, action oriented, resourceful and diligent.
- Excellent communications, presentation and negotiation skills.
- Excellent written and spoken English and Mandarin.
- Candidate with less experience will be considered as Account Management Coordinator.