Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.Project Management Department, Unsecured Lending and PaymentHang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.We are currently seeking a high caliber professional to join our department as Assistant Manager, Project Management.Principal responsibilitiesCollect, prepare, develop and implement projects in relation to credit card system, User Acceptance Testing environment inclusiveProvide production system support in relation to credit card production system, reward and campaign management, IT incidentsProvide consultancy and technical advice to credit card and loans business usersWork with internal departments, business users, card associations and vendors to ensure the functionalities of project enhancements are in line with business needsReview and recommend alternatives on system solutions, as well as to ensure system stability, control and efficiency meet with business and operational expectationsLast mile verification in application / parameter changesRequirementsRequirementsUniversity degree in a related discipline or other relevant qualificationsCredit card payment or credit card payment related vendor or banking experience is a mustMinimum of 3 years' experience in system coordination/project management, preferably in credit card and unsecured lending related systemsGood knowledge of PC application software such as SQL, MS Access and ExcelGood communication, interpersonal, analytical and problem solving skillsAbility to work independently and under pressureAttention to detailsProficiency in both English and ChineseGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.Issued by Hang Seng Bank Limited
