Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.Principal responsibilities:Conduct concrete analysis on Credit Card Origination performance to provide business insight to managementAssist to conduct robust review and enhance the business model, sales strategies, procedures, control measures, internal control and management information, with an aim to boost sales control effectiveness and performanceIdentify opportunities to streamline card origination journey and customer experience upliftCollaborate with various internal departments to ensure smooth launch of new application process, streamline and system enhancement projectsKeep abreast of the market changes to ensure the competitiveness of our products / servicesEnsure all new initiatives align with bank values and strategies to deliver service excellence to internal and external customers while comply with the internal control standards, group compliance policy and external regulatory requirementsRequirementsRequirements:University degree in Business Administration or a related disciplineMinimum of 5 years' retail banking experience, with exposure to consumer lending an advantage, and knowledge of related regulatory requirements and guidelinesStrong self-motivation and drive to succeedResilience to stress, able to unlock full potential and prepare for the future of workStrong project management, communication, interpersonal and analytical skillsGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesPC literate in MS Office, including Word, PowerPoint and ExcelProficiency in both spoken and written English and ChineseHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.Issued by Hang Seng Bank Limited
