Assistant Operation Manager (Education Center)
- Wan Chai, Hong Kong
- $25,000-30,000 per month
- Permanent
- Full-time
Our client is a well-known organization that creates a friendly and supportive place for learners of all ages. They offer great programs and services to help students succeed in school and in life. They are looking for an Assistant Center Operations Manager to handle daily tasks at the academy. This person will help make sure everything runs smoothly and everyone has a positive experience.Responsibility
- Assist the Centre Manager with the day-to-day running of the education centre, including operational planning and team management.
- Respond to daily enquiries, complaints, and student scheduling through various communication channels such as phone calls, WhatsApp, SchoolChat, and social media platforms.
- Manage enquiries from social media and the centre's homepage.
- Support and mentor educators and administrative staff to maintain a collaborative and positive work environment.
- Collaborate with the coaching team to develop and enhance programs that meet the needs of our diverse student base.
- Build and maintain strong relationships with students, parents, staff, and the wider community.
- Ensure all safety and regulatory standards are met, including facility maintenance, staff certifications, and emergency procedures.
- Promote the academy's programs through various marketing channels and community outreach initiatives.
- Diploma or degree in Education, Early Childhood Education, or a related field.
- Minimum of 5 years of experience in operations management, preferably in a sports or educational setting.
- Strong leadership, organizational, and communication skills.
- Ability to manage multiple communication channels and handle enquiries professionally.
- Commitment to maintaining a safe, supportive, and inclusive environment for children and staff.
- Knowledge of education centre operational standards and compliance.
- Proficient in Microsoft Office and experience with management software.