Membership Executive

Causeway Bay, Hong Kong
Permanent
Full-time

7 days ago

About Hong Kong Football ClubHong Kong Football Club (HKFC) was founded in 1886 with a mission to facilitate the development of sporting activities in Hong Kong. Our vision is to be recognised as one of the leading not-for-profit sports clubs in the world. We started with two main sports: rugby and soccer, and with the dedication and enthusiasm of our members, we have evolved into a club which promotes, hosts and plays a total of 11 different sports including hockey, squash, lawn bowls, netball, tennis, badminton, swimming and triathlon, golf and tenpin bowling.Regarded as one of the finest sporting clubs in Asia, the 64,000-square-metre Club building offers the largest range of facilities among all the sports clubs in Hong Kong. HKFC not only provides Hong Kong with a world-class venue for many major international sports events, such as Rugby Tens and Soccer Sevens tournaments, but also plays a key contributor to Hong Kong’s thriving sporting and social community.Website: www.hkfc.comJOB RESPONSIBILITIES

Processing and handling new and existing members whilst maintaining members' data by using the membership system (Aspen)
Prepare and disseminate information timely to members and sports sections via various communication channels
Coordinate with internal departments and sports sections with regards to membership application process
Handles members and guest phone and emails inquiries
Provide value-added services in members' relations
Keen understanding of Membership policies, rules and regulations, available facilities and services, ongoing programmes, events, and activities
Generate membership reports and statistics
Assist in planning, coordinating and executing membership events and activities
Undertakes other duties as assigned by Director of Membership

EXPERIENCE

Diploma or above in Hospitality, Marketing or other related disciplines preferred
A minimum of 1-2 years’ experience in membership club / sales & marketing / customer services
Good command of written and spoken English and Cantonese (Mandarin is a bonus)
High proficiency in MS Office applications: MS Word, Excel & PowerPoint
Customer-oriented with a good telephone manner
Pleasant personality, meticulous, and a team player
Strong Administrative planning skills and attention to detail
Membership software experience a bonus

Hong Kong Football Club is an equal opportunity employer giving full consideration to all applicants regardless of race, color, religion, sex, age, disability or family status. Interested parties please send your resume with expected salary and date of availability to the Human Resources Department at [via CTgoodjobs Apply Now ] or WhatsApp at +852 6381 9095.HKFC would like to thank all applicants who are interested to join us. All personal data collected will only be used for recruitment purpose. If you are not being invited for an interview within 6 weeks, please consider your application unsuccessful. We will keep your profile for 6 months for future opportunities and will be destroyed after 6 months.

CTgoodjobs

Apply Now