WHO WE ARE:As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.Job SummaryReporting to the VP of Business Compliance in Wholesale Banking Group (WBG), the job holder will play a crucial role in providing transversal support to the Business Compliance and Operational Risk Management functions under WBG’s Business Management Unit (BMU). The Business Compliance & Operational Risk Manager will be primarily responsible for managing the end-to-end processes of customer due diligence reviews including conducting KYC and AML risk assessments, while also spearheading operational risk management initiatives to mitigate risks and strengthen controls. The job holder will actively engage in projects that drive continuous process improvements, operational resilience and risk management to protect and advance WBG’s interests while ensuring alignment with internal regulatory policies and guidelines. This position requires a strong understanding of corporate banking products and services, as well as the ability to collaborate with cross-functional teams to achieve business objectives. The ideal candidate will possess excellent analytical, communication, and leadership skills, with a track record of delivering results in a dynamic banking environment.What you will be doing:1.Compliance ManagementConduct thorough customer due diligence reviews on FI-Banks and Corporate customers in accordance with regulatory and internal policies.Act as a checker and provide guidance & oversight to junior team membersPerform transaction review for vostro accounts as part of periodic/trigger event review on Corresponding Banking relationshipsHandle reverse KYC requests for nostro account openingTrack and manage for appropriate sign-off of reviews by RMs and Team Heads, and as relevant Compliance and Head of WBGProvide reasonable assurance of compliance with applicable regulatory and internal/ Group requirements, policies and proceduresProvide advisory support on regulatory and operational issues and process in relation to KYC/ AML mattersConduct compliance awareness/ reporting/ self-assessment/ training programs and drive communication regarding regulatory updates and risk procedures.2.Operational Risk ManagementPartner with the WBG Operational Risk Partner to embed a strong risk awareness culture and support on risk management and control programme (e.g., RCSA Employee Conduct Triggers framework).Identify control gaps and lead initiatives to enhance the overall control environment, minimizing operational risk and fraud incidents.Oversee timely escalation, reporting, and remediation of operational risk events and non-compliance issues.Support data privacy and protection efforts, including Personal Data Inventory management and Data Protection Impact Assessments (DPIA).Partner with the WBG Critical Business Service Owner (CBSO) to contribute to implementation of operational resilience for critical business services (CBS) concerning WBG and coordinate critical business service mapping and scenario testing to ensure robust business continuity and recovery capabilities in event of CBS disruption.3.Strategic Planning & Project ManagementDrive or contribute to the implementation and execution of group & local project and system or process enhancement for WBGAssist senior management on developing and implementing the strategic plan for WBG, aligning with the bank’s overall objectives.Identify and lead necessary improvement in risk control and operational efficiencyLead communication efforts to WBG staff regarding the latest strategic directions, updates, and achievements, while reinforcing the Bank’s PVA and LIFRR values (e.g., through the publication of the WBG Newsletter)What we are looking for:University degree in Business, Finance, Accounting or other relevant disciplinesCompliance &/or Operational Risk related certificationsMinimum 7 years’ relevant experience in Corporate Banking, Compliance, Operational Risk, Business Management, or a related fieldStrong understanding of corporate banking products and services, as well as regulatory requirements.Experience with FI KYC and vostro/nostro account processes is a plus.Proficient in MS Office applicationsProfessional presentation and report writing skillsWell versed with banking and regulatory requirements (e.g. Code of Banking Practice)Proven analytical and problem-solving skills, with the ability to interpret complex data and make informed decisionsExcellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.Demonstrate integrity, independence, and a strong compliance mindset.#LI-GT1What we offer:Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
