Japanese Speaking Finance Admin, US Bank, 35k
- Central, Hong Kong
- Permanent
- Full-time
- Prepare internal reports, including KPIs, management updates, checklists, and procedural documentation.
- Participate in client meetings, including preparation of presentation materials.
- Stay informed on evolving industry initiatives and market practices-both regional and global-through presentations, workshops, and self-directed learning
- Develop a deep understanding of clients' business needs and identify opportunities to enhance service quality and overall client experience.
- Exhibit a strong client servicing mindset and deliver meaningful, high-quality support to clients and investors.
- Respond proactively to inquiries regarding account openings, static data updates, trade instructions, status updates, and issue escalations.
- Take ownership of client and investor requests by coordinating with internal departments to prioritize deliverables and facilitate timely resolution.
- Bachelor's or Master's degree, or equivalent professional experience.
- Fluent in Speaking Japanese
- Minimum 2-3 years of experience within the financial services industry.
- Excellent verbal and written communication skills, with strong interpersonal abilities.
- Collaborative mindset and willingness to contribute within a global team environment.
- Strong problem-solving skills and adaptability in a dynamic work setting.
- High attention to detail, with the ability to multitask and perform effectively under pressure.
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Fluency in English, Japanese, and Cantonese/Mandarin.
- Willingness to provide work coverage during Hong Kong public holidays.
- Annual bonus equivalent to 12 months' salary plus defined benefits.
- Exposure to a structured and professional environment within the financial services industry.
- Opportunities for skill development and career advancement.
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