Assistant Manager, Merchant Relationship

Dah Sing Bank

  • Hong Kong
  • Permanent
  • Full-time
  • 7 days ago
Dah Sing Financial Group – Your Employer of ChoicePeople are important stakeholders in our business. We believe in treating our employees well by creating an environment where they can excel, ensuring they are fairly rewarded and engaging them in business. We strive to embed socially responsible values throughout the organization, impacting our day-to-day operations. We support employee wellness, work-life balance and family friendly practices. If you share the same value and aspire to join an organization where you can contribute to its success with a rewarding career in return, join us today.In this role, you are responsible for growing the Bank merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income and partnership development.Main Responsibilities:
  • Solicit new merchants to use the Bank's Merchant Acceptance Service and Installment Payment Plan Service.
  • Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention etc.).
  • Explore and develop new business opportunities with different partners and payment vendors.
  • Cross-sell the Bank’s other products and services including but not limited to SME banking account, Merchant Receivable loan, credit card to merchants to increase overall revenue for the bank.
  • Collect market intelligence and propose improvement on team strategy.
  • Work closely with Card Marketing Team on carrying-out merchant promotion program.
To meet the challenge, you should have the following qualifications and attributes:
  • University graduate with minimum 2 years’ relevant experience or secondary education with 5 years’ relevant experience.
  • Excellent merchant network connection.
  • Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities.
  • Self-motivated, sales driven and client focused
  • PC literate with good knowledge of Microsoft Office
  • Good command of both written and spoken English and Chinese
Please note that only shortlisted candidates will be notified.

CTgoodjobs