Senior Manager, Product Owner (Global Logistics Solutions)
- Kwun Tong, Hong Kong
- Permanent
- Full-time
- Managing product ownership for all digital products.
- Overseeing business process ownership operationally.
- Providing change management and support for related processes and systems.
- Prioritize and manage product backlog, ensuring alignment with business goals & customer needs.
- Collaborate with stakeholders to gather requirements and refine backlog items.
- Ensure the backlog is transparent, visible, and understood by all team members.
- Develop and maintain detailed functional specifications to guide product development.
- Work closely with engineering and design teams to translate business requirements into technical specifications.
- Ensure specifications are comprehensive, clear, and aligned with overall product strategy.
- Establish and manage data specifications to ensure data integrity and consistency across systems.
- Define data models, schemas, and standards for data management.
- Collaborate with data engineering teams to implement and maintain data specifications.
- Lead system integration testing (SIT) efforts to ensure product quality and performance.
- Develop and execute test plans, test cases, and test scripts.
- Identify and resolve issues discovered during testing, ensuring a smooth product release
- Support User acceptance testing (UAT) by preparing test scripts & also during issue resolutions
- Continuously assess and identify opportunities to enhance system capabilities and performance.
- Conduct regular reviews of system functionality and performance metrics.
- Implement improvements based on feedback from users and stakeholders.
- Lead initiatives to automate processes, improving efficiency and reducing manual efforts.
- Identify areas for automation and develop strategies to implement automated solutions.
- Collaborate with IT and operations teams to integrate automation into existing workflows.
- Foster culture of innovation, driving development of cutting-edge solutions.
- Stay updated on industry trends and emerging technologies.
- Encourage creative thinking and experimentation within the team.
- Oversee management of primary data and provide application support to ensure seamless operations.
- Ensure applications are functioning optimally and meet business requirements.
- Provide guidance and support to users, addressing any issues or concerns.
- Foster leadership skills at all levels by creating a motivational and supportive environment where employees are coached, trained, and offered career development opportunities.
- Assign projects and work streams to teams based on experience, project complexity, workload, and organizational efficiency.
- Monitor and evaluate team workload and efficiency using IT systems, data, analysis, and feedback, adjusting as needed to meet business needs.
- Provide clear direction and targets to team members that align with business needs and GL
- GSCM/ POPS business functions
- Market SCM, SCD and adjacent teams (POPS, Finance, Wholesale/ Retail/ E-Com)
- Business & Domain Architecture
- GSCM/ POPS Strategy & Programs
- Global IT (incl. Digital Suite Hub)
- PMO of strategic programs (T4RM, FPS)
- External consultants (as needed) and Logistics service providers Product Team(s)
- Strong analytical skills
- Expert domain knowledge
- Basic leadership skills
- Comfortable with enterprise-level platforms and technologies
- Advanced understanding of IT products and capabilities
- Excellent communication and facilitation skills across business levels
- Proactive, end-to-end thinking mindset
- Ability to work in a fast-paced, multicultural environment
- Willingness to travel domestically and internationally
- Fluent in English (verbal and written)
- Excellent presentation skills
- University degree in business administration or related field, or equivalent experience
- 8+ years in Supply Chain/IT
- Product Owner experience in at least one other area or domain
- Market experience preferred
- Experience with stakeholders at various levels