Guest Engagement Officer (Front Desk Agent) 賓客體驗主任 [5 day-work week]

Lodgewood by Nina Hospitality - Mong Kok

  • Mong Kok, Hong Kong
  • Permanent
  • Full-time
  • 11 days ago
Nina Hospitality Group is a lifestyle hospitality group which manages and operates a diverse portfolio of 5 hotels, 2 residences and 1 university lodge, catering to a range of guest preferences from midscale to upper upscale. With 8 locations in Hong Kong, we offer over 2,800 hotel rooms and residences.Nina Hospitality Group endeavors to redefine the notions of hospitality, comfort and style in Hong Kong with its affordably luxurious hotels and modern chic, fun-filled boutique hotels cum serviced apartments. All of the hotels offer an unwearing level of modern Asian hospitality and feature quality restaurants and bars for guests and visitors alike.As a homegrown Hong Kong brand, we create vibrant spaces that spark connections and inspirations. Guided by our forward-thinking mindset, personalised service and thoughtful surprises ensure that our guests enjoy memorable experiences at every level.Broaden your horizon and join the Nina Hospitality team.Job ScopeResponsibilities include areas of Guest Relations, Front Desk, Concierge and Service Call Centre. The position carries out procedures ensuring welcoming and efficient work processes via exemplary services, maximizing on-day performance in room occupancy and average daily rates.Job Requirements
  • Diploma in hotel management or above;
  • Fluent spoken English, Cantonese and Mandarin;
  • Strong passion in provision of total quality service;
  • No overnight shift is required;
  • Fresh graduate will also be considered;
  • 5 days work week; at least 8 days dayoff entitlement per month.
*5-Day Work Week 每週五天工作*Please send your full resume with current & expected salaries to:Human Resources Department
Lodgewood by Nina Hospitality | Mong Kok
1131 Canton Road, Mongkok, Hong Kong
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Call us at 3968 8236 or WhatsApp at 6508 0971Personal Data PrivacyWe are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 3968 8233.We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.Nina Hospitality PortfolioNina Hotel Tsuen Wan West
Nina Hotel Island South
Nina Hotel Causeway Bay
Nina Hotel Kowloon East
Lodgewood by Nina Hospitality | Mong Kok
Lodgewood by Nina Hospitality | Wan Chai
Conference Lodge by Nina Hospitality
The Lily by Nina Hospitalitywww.ninahotelgroup.com

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