Manager, Quality & Safety (MQS)

• Attendance of relevant training such as lead auditor course and relevant airworthiness course to bear MQS responsibilities
• Relevant professional qualification such as ICAO standard license, e.g. a valid HKAR-66 AML or its equivalent
• At least eight (8) years’ working experience in aircraft maintenance experience; in which three (3) years in managerial level preferred
• Thorough understanding of the HKAR-145 Requirements and the AMO’s exposition, and capable in monitoring the AMO’s compliance with the HKAR-145
• Proficient in basic computer software
• Able to read, write and communicate to an understandable level in the language(s) in which the technical documentation and organization procedures are written
• Acceptable practical experience in aircraft maintenance auditing
• Understanding the application of Human Factors and Human Performance issues in aircraft maintenance
• Good command of written and spoken English and Cantonese; fluent Mandarin an advantage
• A good team player with excellent communication, people management and facilitation skills with the ability to drive changes and achieve continuous business improvement
• Proactive, mature in nature, independent, self motivated, customer focused and business minded

• Manager Quality & Safety, directly reporting to the General Manager (GM), is responsible for
• Establishing an independent quality system to monitor compliance with requirements of relevant aviation authorities and maintaining a close liaison on all matters affecting airworthiness and the approval
• Implementing a quality audit programme in which compliance with all maintenance procedures is reviewed at regular intervals, in relation to each type of aircraft handled, and to ensure that any observed non-compliance or poor standards are brought to the attention of the person concerned via his manager, with a timescale for remedial action to be completed
• Direct access to the Accountable Manager in the event that any reported discrepancy is not being adequately attended to by the relevant person, or in respect of any disagreement over the nature of a discrepancy
• With specific reference to Company Aircraft Maintenance approvals e.g. HKAR-145 or other national aviation authorities, MQS is responsible for:

• assessing sub-contractors for extension of the quality system and maintaining the expertise necessary to be able to do so, to the satisfaction of the regulatory requirement.
• assessing external specialist services required to be used by the company in the performance of maintenance
• assessing suppliers of new and used components, and materials, for satisfactory product quality in relation to the needs of the organization
• preparing and reviewing exposition, standard practices and procedures for use within the organization, derived from approved sources, and keeping them up to date
• maintaining mandatory records relative to airworthiness requirements and such other records and statistics as may be required
• ensuring the appropriate airworthiness standards and requirements relative to supply, storage and issue of aircraft parts and materials are complied with, including responsibility for inspection of bonded and quarantine stores and associated stores inspection procedures
• carrying out investigations of all Incident/ Accident reports affecting airworthiness of aircraft
• performing surveillance on the company, its facilities or other agent facilities to ensure that company and regulatory standards are maintained
• prompt corrective action to remedy any deficiencies in the organization
• issue and control of authorization certificates to suitably qualified staff to carry out work under the terms of authorization certificates
• ensuring the upkeep of current manuals and technical literature; and the issuance of technical circulars and distribution of technical data
• ensuring that requirements for training and continuation training of all technical staff are met and in conformance with the standards and requirements of the relevant aviation authorities.
• organizing, planning, control and developing the training to meet the needs of the company
• keeping a record of all training and experience of maintenance-related personnel
• participating in the Company’s Environmental and Safety Committee
• acting as the principal channel of communication with relevant aviation authorities on airworthiness matters
• With reference to SMS manual, MQS taking the roles as Safety Manager and being responsible for the development and implementation of SMS.

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