Data Analyst, Automation & Process Improvement

Crown Relocations

  • Hong Kong
  • Permanent
  • Full-time
  • 30 days ago
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.Discover Crown.Data Analyst, Automation & Process ImprovementRole SummaryWe are hiring an Automation & Process Improvement Manager to lead initiatives that streamline and automate operational workflows. This role will focus on reducing manual effort in tasks such as billing file creation, job cost sheet generation, customer onboarding, and document uploads.Key Responsibilities
  • Lead automation projects to improve operational efficiency.
  • Design and implement tools/scripts to automate file creation and uploads.
  • Collaborate with stakeholders to identify process bottlenecks.
  • Maintain and optimize existing automation workflows.
  • Document processes and train team members on automation tools.
  • Monitor performance metrics and report on improvements.
Required Skills & Experience
  • 4+ years in process automation or operations improvement.
  • Strong experience with automation tools (e.g., Power Automate, UiPath, Zapier).
  • Proficiency in Excel (macros), Python, or VBA.
  • Familiarity with APIs and system integrations.
  • Excellent communication and project management skills.
  • Experience working with remote teams is a plus.
What we offerWork in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basisWork in a dynamic team with opportunities for growthLearning opportunities in the field of relocations, international logistics and mobilityWork on new projects for an industry leader with over 50 years historySummary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)Language courses, Well-being Program, Mentoring Program, Employee Referral ProgramPerformance bonusCareer development pathCSR, ED&I, Work-life balance initiativesCall to actionIf all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!Company ValuesAt Crown we pride ourselves with the quality we deliver and values we stand by.We are CARING about people and their experienceAlways DETERMINED to do our best and to always keep improvingWe are genuinely THERE when our customers and colleagues need usWe encourage the SHARING of knowledge amongst each otherWe continuously remain OPEN-MINDED to stay innovativeEqual Employment OpportunityCrown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Crown Relocations