What you’ll be doing?Assist on online stores daily operations, which includes content management, order fulfillment and customer serviceRespond to customers’ enquiries and feedbacks in all channels including email, social media platforms and product reviews;Assist on website UI/UX enhancements;Assist on CRM program formulation;Research on latest market trends;Other ad-hoc tasks related to the e-commerce team.Who are we looking for?University or diploma students preferably with major in E-commerce, Information Systems, Marketing or related discipline;Innovative, independent and a good team player;Good communication skills in written and spoken English and Chinese(Cantonese and Mandarin);Passion to help drive sales and conversions by improving the customer journey;Candidate with website management / customer service experience will be an advantageAble to work 2 days per weekAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.