Programs and Operations Lead, OGC

bolttech

  • Hong Kong
  • Permanent
  • Full-time
  • 10 days ago
About usbolttech is a fast-growing global insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. Our vision is to connect people with more ways to protect the things they value.Launched in 2020 in Singapore, bolttech’s 1,600+ team serve customers in 35+ markets across Asia, Europe, North America, and Africa. With international licenses, an extensive partner network, and leading-edge technology and product innovation capabilities, our ecosystem brings together insurers and distributors to make it easier for customers to get the right protection at the point of need.In this position you will…Oversee strategic planning and execution of Group OGC programs to ensure alignment with organizational goals. You will also drive operational excellence by streamlining legal processes, managing cross-functional initiatives across the Office of the General Counsel, and optimise resource allocation. Additionally, you will serve as a key liaison across teams, enabling effective collaboration, stakeholder engagement, and delivery of high-impact outcomes such as new technology and tool rollout’s.You will be responsible for…
  • Develop and execute strategic plans for Office of the General Counsel programs, ensuring alignment with organizational priorities and measurable outcomes.
  • Lead the execution of operational efficiency initiatives by identifying and analysing current practices, recommending enhancements, and implementing solutions to streamline processes including new operational frameworks and process improvements that enhance efficiency, consistency, and scalability of OGC initiatives.
  • Utilize project management methodologies to oversee critical projects, ensuring alignment with the needs of legal and compliance teams, and drive successful outcomes.
  • Oversee end-to-end program delivery, including scheduling, budgeting, and resource coordination across internal and external stakeholders. Including tracking program performance using dashboards and reporting tools, providing regular updates and insights to senior leadership.
  • Facilitate cross-functional collaboration by organizing working groups, resolving delivery bottlenecks, and maintaining clear communication channels.
  • Lead change management efforts by crafting communications, briefing materials, and engagement strategies to support adoption of new initiatives.
For you to be successful……we expect you to be able to demonstrate the following key competencies:
  • Strategic Visioning – Help shape and execute long-term plans for Group OGC programs that align with organizational goals and evolving business needs
  • Collaborative – Work effectively across teams and regions, resolving delivery challenges, and maintaining strong stakeholder relationships
  • Communication – Effectively manage stakeholder engagement, change management, and ensuring clarity across program updates, reporting, and decision-making
  • Adaptability and Agility – Flexible in successfully juggling multiple requirements, ambiguity and competing demands. Perseveres in challenging circumstances.
  • Impactful - Proactive in identifying what needs to be done, and taking action, before being asked, or before the situation escalates
You will require the following qualifications and skills
  • Bachelor’s degree in Business, Law, Risk Management, or a related field; advanced degree preferred
  • Professional certifications in project management, risk, or compliance (e.g., PMP, ISO, or equivalent) are advantageous, although not required
  • Minimum 5+ years in Financial Services, preferably within the insurance sector
  • Proven track record in working with senior management, with experience leading cross-functional teams and strategic initiatives
  • Demonstrated success in program delivery, operational transformation, and risk management across global or regional contexts
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