Hotel Guest Services Officer

The Pier Hotel Management Company Limited

Sai Kung District, Hong Kong
Temporary
Full-time

4 days ago

We are the subsidiary of Early Light International (Holdings) Limited, is a sizable real estate and asset management company. Our portfolio includes a diverse selection of premier shopping malls, offices, residential complexes, hotels, serviced apartments and car parks. We are looking for a high caliber, energetic and knowledgeable candidate to join our team.Job Responsibility:

Handle day-to-day front desk duties such as general enquiry (phone / email), registration, check in / check out, reservation, cashier, etc.;
Handle enquiry and complaint;
Maintain good relationship with in-house guests, booking handlers and contractors etc.;
Cooperate with the housekeeping team for the rooms related issue including rooms status, defect rooms and maintenance orders;
Ad hoc duties as assigned by the superior

Job Requirements:

Diploma in Hospitality Management or related disciplines;
1 years relevant working experience;
Customer-oriented with good communication and interpersonal skills;
Able to work independently and a good team player;
Good command of both written and spoken in English, Cantonese and Mandarin;
Good PC skills (e.g. MS Word, Excel, etc.);
Shift Duty or Fixed overnight duty (negotiable);
Fresh graduate will be consider;
More experience will be consider as senior officer

We offer good career prospects to the right candidate. Interested parties please send detailed resume with availability, current and expected salary by clicking "Apply".(Applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only.)

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